In the world of Apple with the iPhone, the same company sells you the phones as the one making the operating system but in the world of Android – One company makes the phones, another writes most of the OS, another bolt on a GUI and finally the Phone operators add there little bit to the phone – we have in fact Fragmentation.
Android Phone overview.
One of the popular people making Android phone about now is HTC and they have at the present time 36 Different types of phone on offer. Another month goes by and they make yet another model – this may be based on Windows Mobile (with an Android Looking skin) or Android itself. They might make a bigger screen, a better camera, faster CPU or some go faster stripes.
Updating Older phones
If you walked into a store and locked yourself into a 18 or 24 month deal – you may hope that the phone you just bought might get updated at some point via software, to fix the bugs and add new features. As each month passes – they promise that the next month is due for the update – honest and they know you cannot do anything as you are probably locked into a deal. At the same time – you see they have brought out an updated model of your phone, called it something else, stuck in a faster CPU and it has the updated software – this makes no sense.
The passage of blame
You call up the mobile phone operator – they do not have an update and blame HTC. You then call up HTC who either tells you its the mobile phone operators fault as they have to add there own modifications to the phone or in fact it is google – never there fault. They cannot give you a date for the software update and in fact tell you it might not happen.
Do they never learn?
While this culture of blame might get them off the hook, it has a much wider ramification – the downward spiral of people buying any phone made by them. In my own view for example that while the phone that I bought just about does the job – it has many little issues like the phone rebooting itself sometimes, having a hard time locking onto wireless signal and so forth. When the time comes to renew my contract, I shall have some serious thoughts:
Will I stick with T-Mobile due to there support been so bad? Probably not.
Will I buy another HTC phone when they so quickly brushed my request aside? No
Will I keep going with the Android platform? Probably not at this stage.
Android is a lot like Linux
Linux has that many different distributions, driver problems and looks that it can never hope to leap forward and go ahead of Windows or Mac. Android is the same – depending on what device you have, depends on what you can do. Why is my Facebook App so different from the one on the Windows Mobile (but still Android) version yet from the same people?
Getting there Act together
It is time for someone to take control, I guess Google and make this something to be proud of otherwise people will just fall back onto the iPhone. A good example here is I can buy an Alarm Clock, Radio, Car Dock and many other devices and the iPhone not only slots into them all but they work using the iPhone as a devide to either display the time or play a tune or even a GPS – can you imagine me trying to do the same with my HTC Hero?