Refresher – I bought a refurbished iMac 27″ 2010 model from the apple store on the 3rd June 2011 and apart from one of the USB ports playing up, the machine to my knowledge ran just fine. On Sunday the 11th Sep, I was using the machine and it worked just fine, I powered it down as normal, switching off the Mouse to save on battery. Monday morning I pressed the power button and nothing happened. I started to go through a sequence of tests, I got my meter out to check the fuse, tried a different power cable and checked on-line to see what test I can do. I choose to call Apple Support and at this stage expected for them to sort out this issue by means of a person coming out or whatever, how wrong I was.
Posts tagged support
The Day Apple Died
Where is my Free OSX Lion you promised me apple?
Of all the companies that are out there, the one that I thought could get it right with a major operating system rollout would be apple. They stated that if you bought a computer from apple from the 25th June onwards, you are entitled to OSX Lion when it came out free of charge. The problem is, the servers that handle verifying if your are entitled to acode or not is having trouble matching serial numbers against inventory. When I headed to the page I entered my infomation in there only for it to tell me:
Sorry, we can’t find the serial number you provided. Please recheck your serial number and enter it again.
50Mbit update and QoS
Its been a full week of my upgrade to the 50mbit and I thought I would write a post just updating people on how it is going and some lessons learnt. The important thing to note I suppose is that jumping around the speedtest sites and getting annoyed when it does not do what it says on the tin only serves to annoy you when in reality it could be the site your testing from that does not have enough bandwidth.
Mesh Back Support Backrest
Another item I spotted while out shopping today and by luck I could test this out before even buying the item as they happen to have some office type chair for sale also (which I never bought of course). You can attach this to your office chair, your car seat and anywhere else I guess you can slip this on. The idea is it promotes correct posture and saves you having back troubles.
A day in the life of Tech Support
I recently had to help my sister out with a computer she bought from an Online retailer, some hands on and most remote control, I thought it would be interesting to read how I went from start to finish on working out what was wrong and getting it fixed.
